Terms and Conditions

Terms of Use

Welcome to the B2bwala, owned and produced by Growthkart  Technology Pvt Ltd. B2bwala makes available a variety of products and services through B2bwala (collectively, the “Products and Services ‘) subject to these General Terms and Conditions (“Terms and Conditions”).
Because the Terms and Conditions contain legal obligations, please read them carefully.


By using the Products and Services, you agree, without limitation or qualification, to be bound by, and to comply with, these Terms and Conditions and any other posted guidelines or rules applicable to any individual B2bwala website, Product or Service.


Use of the Products and Services is subject to compliance with these Terms and Conditions. You acknowledge and agree that B2bwala may terminate your access to B2b Wala or to any of the Products and Services should you fail to comply with the Terms and Conditions. Any such termination shall be in B2b Wala’s sole discretion and may occur without prior notice, or any notice. B2bwala further reserves the right to terminate any user’s access to B2b Wala or to any of the Products and Services for any conduct that B2bwala, in its sole discretion, believes is or may be directly or indirectly harmful to other users, to B2b Wala or its subsidiaries, affiliates, or business contractors, or to other third parties, or for any conduct that violates any local, or foreign laws or regulations.


Certain Products and Services will require the user to register and provide certain data. In consideration of the use of such Products and Services, in registering and providing such data, you represent and warrant that: (a) the information about yourself is true, accurate, current, and complete (apart from optional items) as required by B2bwala registration forms (“Registration Data”) and (b) you will maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or B2bwala has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, B2bwala has the right to suspend or terminate your account and refuse any and all current or future use of the Products and Services. (c) If you are an individual, you must be 18 years or older to use the B2bwala service and by registering, you represent that you are 18 years or older. We may require at any time that you provide evidence of your age.

All B2bwala registrations become the exclusive property of B2bwala, its subsidiaries. B2bwala reserves the right to use and reuse all registration and other personally identifiable user information. Users may edit, update, alter or obscure their personally identifiable information at any time by following the instructions located in B2bwala sites.


Upon registering, you will receive a password and B2bwala ID. You are responsible for maintaining the confidentiality of the password and ID and are fully responsible for all activities that occur under your password or ID. You agree to (a) immediately notify B2bwala of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. B2bwala cannot and will not be liable for any loss or damage arising from your failure to comply with this requirement.

You acknowledge and agree that all information, code, data, text, software, music, sound, photographs, pictures, graphics, video, chat, messages, files, or other materials (“Content”), whether publicly posted or privately transmitted, are the sole responsibility of the person from which such Content originated. This means that you, and not B2bwala, are entirely responsible for all Content that you upload, post, email or otherwise transmit via the Services. B2bwala does not control the user or third-party Content posted via the Products and Services, and, as such, does not guarantee the accuracy, integrity or quality of such user or third-party Content. You acknowledge and agree that by using the Products and Services, you may be exposed to Content that is offensive, indecent, or objectionable. Under no circumstances will B2bwala be liable in any way for any user or third party Content, including, but not limited to, for any errors or omissions in any such Content, or for any loss or damage of any kind incurred as a result of the use of any such Content posted, emailed or otherwise transmitted via the Products and Services. As a general matter, B2bwala does not pre-screen users or third-party Content posted on B2bwala, except for certain areas where B2bwala employs certain automated screening software, although B2bwala reserves the right to do so. B2bwala does not guarantee that any screening will be done to your satisfaction or that any screening will be done at all. B2bwala reserves the right to monitor some, all, or no areas of the Products and Services for adherence to these Terms and Conditions or any other rules or guidelines posted by B2bwala.

Refund Policy

We ensure 100% customer satisfaction for all our services. However, the refund policy is available to accommodate the customers’ concerns. All refund requests will be fulfilled as per the following arrangement:

  • We will gladly refund if the refund request is received within one month from the date of services after deducting service charges plus the cost of digital services from the total paid amount. 
  • Refund requests will not be considered as either sample or bulk order has taken place via B2bwala.
  • A refund request will not be considered if you have posted any negative comment(s) at any business or social portal/platforms about B2bwala in any capacity.
  • All refund requests should be communicated to the customer care department Help@B2bwala.com based upon the violation of the user agreement, company reserves the right to approve/disapprove any request on an individual case-to-case basis.
  • If you have any questions or concerns about our Refund Policy, please email us at Help@B2bwala.com  

Pre-requisites for Order Closing:

  • MOQ should be as per industry norms.
  • Product Pricing should be competitive.
  • Timely response required from supplier to buyers.
  • Keep consultant/KAM in the loop while communicating with buyers.
  • Proper Website & Catalog (Specs, dimensions, and all other essential details) are required.
  • The product should not be outdated.
  • Products should have standard certifications required for export and specific Target Markets.
  • Entertain sample orders because most buyers place trial orders before placing the Big Order to check the quality and trust factor.

Prohibited Conduct

You agree that you will not use B2bwala Products and Services to:

  • Upload, post, email, otherwise transmit, or post links to any Content, or select any member or username or email address, that is unlawful, harmful, pornographic, or otherwise objectionable.
  • Collect or store personally identifying information about other users for unlawful purposes.

You acknowledge and agree that B2bwala and its designees shall have the right (but not the obligation), in their sole discretion, to refuse to publish, remove, or block access to any Content that is available via the Products and Services at any time, for any reason, or for no reason at all, with or without notice. B2bwala may also terminate access to, or membership in B2bwala, or any portion thereof, for violating these Terms and Conditions. You acknowledge and agree that you must evaluate, and bear all risks associated with, the use of any Content, including any reliance on the accuracy, completeness, or usefulness of such Content. In this regard, you acknowledge that you may not rely on any Content created by or obtained using B2bwala Products and Services.

You expressly acknowledge and agree that B2bwala may preserve Content and may also disclose Content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to (a) comply with legal process; (b) enforce the Terms and Conditions; (c) respond to claims that any Content violates the rights of third-parties; or (d) protect the rights, property, or personal safety of B2bwala, its users and the public. You acknowledge and agree that the technical processing and transmission of the Products and Services, including your Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices.

B2bwala also may suspend or terminate any user account for any Product or Service because of user inactivity. For example, a B2bwala account may be terminated or suspended if a user fails to sign in to B2bwala Service for an extended period of time; please see B2bwala Rules and Regulation section for more information regarding B2bwala’s policies concerning account termination.


By submitting a web page to B2bwala, or any other web page hosting service on B2bwala, you grant B2bwala a world-wide, royalty-free, nonexclusive, worldwide, unrestricted license to use, copy, transmit, publicly display, publicly perform, create compilations including, and distribute such web page, and any associated Content, for the limited purposes of publishing and promoting the user’s web page in connection with the particular service with which the user has chosen to have the web page hosted and for publishing and promoting such web page elsewhere within B2bwala. Such license shall apply with respect to any form, media, or technology now known or later developed. The term of the license will extend only for the duration of the user’s membership with the B2bwala service. You acknowledge and agree that B2bwala runs advertisements on the web pages of its users and grants B2bwala the right to do so. These advertisements may include, without limitation, “banner” advertisements and “pop-up text” advertisements. The manner, mode, and extent of such advertising is subject to change.


Information on this website may contain inaccuracies or typographical errors. Information may be changed or updated without notice.

B2bwala makes no representations whatsoever about other websites which you may access through this one. When you access a non-B2bwala website, please understand that it is independent of B2bwala and that B2bwala has no control over the content on that website.

In addition, a link to a non- B2bwala website does not mean that B2bwala endorses or accepts any responsibility for the content, use, or products and services made available through such website.